Elevate Your Practice At Apogee VA
We Work With All Specialties
In all areas of healthcare, from doctors and beyond, we can help! Our Virtual Medical Assistants (VMAs) will streamline your workflow, freeing up valuable time for what truly matters: delivering exceptional patient care.
Our VMRs act as an extension of your front office team, ensuring a smooth patient experience from the moment they contact your practice.
Manage Phone Calls: Professionally answer calls, handle inquiries, and route messages to the appropriate staff member.
Schedule and Confirm Appointments: Efficiently schedule appointments, send confirmations, and manage rescheduling requests.
Send Appointment Reminders: Reduce patient no-shows by sending timely appointment reminders via phone, email, or text message.​
Manage Front Desk Tasks: Greet patients upon arrival, handle paperwork, and ensure a positive first impression.
Triage Calls: Effectively screen incoming calls, prioritize urgent needs, and direct patients to the appropriate healthcare professional.
Why Choose Apogee Virtual Medical Assistants?
Our Medical Virtual Assistants (MVAs) are more than just assistants – they're an extension of your team. Here's what sets Apogee VMAs apart:
HIPAA Compliance Champions
All Apogee VMAs undergo comprehensive HIPAA training and understand the importance of safeguarding patient privacy.
Dedicated Partner, Consistent Care
You'll build a strong, long-term relationship with your assigned MVA, fostering trust and consistent, high-quality support.
Medical Knowledge & Skills
We rigorously train our VMAs in the intricacies of medical terminology, procedures, and workflows, ensuring they can tackle a wide range of tasks efficiently.
Stress-Free Onboarding & Support
Our dedicated Support Managers ensure a smooth transition and ongoing guidance throughout your partnership with Apogee.
